Expertise | Tactics |
---|---|
Marketing communications | Internal & external strategy development, planning and tactical delivery. With or without CRM systems. |
Key performance indicators (KPIs) / Analysis | KPI development to support marketing objectives. Pulling together existing available KPI data and using that to inform actions to achieve objectives |
Feasibility analysis | New site (bricks and mortar) feasibility / multi-site rollout strategy / demographic reports / site relocation strategy. |
Marketing legals | Incorporating general marketing and sector specific legals / regulations to marketing activity. |
Digital | Strategy / planning / web development and management / analytics set-up and management / digital communications / integration with offline / integration with social / ecommerce. |
Database marketing / segmentation | Segmenting database (existing and new processes) within current legislation for timeous communications to support the sales funnel. |
Advertising and promotion | Development and management of advertising and promotional materials working with in-house or external teams. Integrating digital with offline. BAU activity in addition to short-term activity to support events / launches. |
Lead generation | Generating leads / prospects, utilising all aspects of the marketing mix through strategy, planning and delivery. Using existing business collateral / data to help generate more leads in a legal / compliant manner. |
Marketing integration (online / offline) | Integrating on and offline marketing channels for a fully integrated marketing approach. |
Event management | All aspects of delivering events, trade shows / table-top etc / working with in-house and external teams to deliver. Large-scale international and domestic management. |
Planning | Marketing strategy and planning. Marketing and activity calendar. Plans to support goals, objectives and activities. |
Marketing operations | Identifying internal areas that support marketing processes and improving them / implementing them. Including touchpoints with other areas of business. |
eCommerce | Development or improvement of ecommerce capability. Funnel development. |
Social | Set up, management and integration of relevant social channels. Integrating with other marketing channels for maximum impact. |
Marketing automation | Segmentation strategies and rules linking into a variety of software, to bring prospects through an educational journey, into a sales funnel, using a variety of softwares. |
Brand strategy, planning and delivery | Development of brand strategy including brand guidelines. Management of brand and delivery of all supporting tactical activity. Rebrand – across digital, print and bricks and mortar. |
POS | Maximising marketing activity and collateral to develop and improve points of sale – both in-store (retail) and online touchpoints. |
Email marketing | Strategy, development and delivery (in-house or externally) of email marketing to support marketing objectives (lead generation and customer contact / support). Working with various email CRM delivery platforms and technology. |